How often have you found yourself paying for subscriptions you no longer use or need? It’s a common scenario in today’s digital age, where subscription-based services are abundant and easy to sign up for. If you’re a Vodacom customer in South Africa and want to regain control over your expenses by cancelling unwanted subscriptions, this guide will walk you through the process step-by-step.
Step-by-Step Guide to Cancel Your Vodacom Subscriptions
Step 1: Identify the Subscription(s) You Want to Cancel
Before you begin the cancellation process, take a moment to identify the specific subscription(s) you want to terminate. This could be a music streaming service, a mobile game, or any other content service you’ve subscribed to through Vodacom. Having a clear understanding of the services you want to cancel will make the process smoother.
Step 2: Dial the Dedicated Cancellation Code
Vodacom has made it easy to cancel subscriptions directly from your mobile device. To access the cancellation menu, simply dial *135*997# from your Vodacom number.
Step 3: View Your Active Subscriptions
After dialing the cancellation code, you’ll be prompted to reply with “1” to view a list of all the content services currently subscribed to and being charged to your Vodacom account.
Step 4: Select the Subscription(s) to Cancel
Once you’ve reviewed the list of active subscriptions, you can select the specific service(s) you want to cancel. Reply with the corresponding number(s) for the subscription(s) you wish to terminate, followed by the word “STOP”.
Step 5: Confirm the Cancellation
After selecting the subscription(s) to cancel, you’ll receive a confirmation SMS from Vodacom. This message will confirm that the selected services have been successfully cancelled and will no longer be billed to your account.
Step 6: Cancel All Subscriptions (Optional)
If you prefer to cancel all active subscriptions on your Vodacom account, you can do so by replying with “2” to the initial prompt after dialing *135*997#. This will cancel all content services currently being charged to your Vodacom number.
Step 7: Verify the Cancellation
It’s always a good practice to verify that your subscription(s) have been successfully cancelled. You can do this by checking your next Vodacom bill or by contacting their customer support if you have any concerns or questions.
By following these simple steps, you can easily cancel unwanted subscriptions on your Vodacom account, ensuring that you’re only paying for the services you actually use and need. This not only helps you save money but also gives you greater control over your expenses.