Vodacom, one of South Africa’s leading telecommunications providers, offers multiple convenient methods to help you stay on top of your airtime and data usage. Whether you prefer an interactive chatbot, a dedicated app, or the traditional USSD route, Vodacom has got you covered.
Let’s explore the various options available to check your Vodacom balance with ease.
Different Methods to Check Vodacom Balance
Method 1: Chat with TOBi on WhatsApp
Vodacom has embraced the popularity of WhatsApp by introducing TOBi, a digital assistant designed to provide personalized support to customers.
Step 1: Open your WhatsApp app.
Step 2: Add the number 082 009 8624 to your contacts and save it as “TOBi”.
Step 3: Start a new chat with TOBi.
Step 4: Greet TOBi, and it will respond with a menu of options.
Step 5: Select the option to check your balance.
Step 6: TOBi will ask if you are a prepaid or contract customer. Respond accordingly.
Step 7: TOBi will then provide a detailed breakdown of your balances, including airtime, data, and any active bundles.
Related Article: How to Transfer Data on Vodacom?
Method 2: Use the VodaPay App
Vodacom’s VodaPay App is a comprehensive solution for managing your account on the go.
Step 1: Download and install the VodaPay App from the Google Play Store or Apple App Store.
Step 2: Open the app and log in with your Vodacom account details.
Step 3: On the home screen, you will see your current balances displayed.
Step 4: Tap on the respective balance (airtime, data, etc.) to view a detailed breakdown.
Step 5: Explore the app further to access additional features like purchasing bundles, checking VodaBucks, and paying bills.
Related Article: How to Do a Sim Swap on Vodacom?
Method 3: Use the USSD Service
For those who prefer a more traditional approach, Vodacom’s USSD service remains a reliable option.
Step 1: Open the dialer app on your Vodacom mobile device.
Step 2: For the main menu of services, dial *135#.
Step 3: Navigate through the menu options to select “Check Balance”.
Step 4: For a dedicated balance check, you can alternatively dial *136#.
Step 5: Your detailed balances will be displayed on the screen.
Step 6: Follow the on-screen prompts to access any additional services or information.
Related Article: How To Load Vodacom Data Voucher?
Regardless of the method you choose, Vodacom aims to provide a seamless and convenient experience for checking your account balance. Whether you prefer the interactive chatbot TOBi, the comprehensive VodaPay App, or the traditional USSD service, these step-by-step guides will help you stay informed about your airtime and data usage with ease.