How to Easily Check Your FNB eWallet Balance?

Are you an FNB customer in South Africa looking for a quick and convenient way to check your eWallet balance? Thanks to advancements in technology and online banking services, First National Bank (FNB) offers several simple methods for you to monitor your account balance from the comfort of your own home or on-the-go. In this article, we’ll explore the various ways you can check your FNB eWallet balance in South Africa.

What is FNB eWallet?

FNB eWallet is a innovative mobile banking solution that allows FNB customers to securely send and receive money, make payments, and manage their finances using their mobile devices. This service is particularly useful for those who may not have access to traditional banking services or who prefer the convenience of mobile banking.

Methods for Checking Your FNB eWallet Balance

There are two primary ways to check your FNB eWallet balance in South Africa: through the FNB mobile app or by visiting an FNB ATM.

1. Using the FNB Mobile App

The FNB mobile app is the most convenient method for checking your eWallet balance. Here’s how to do it:

1. Download and install the FNB app on your mobile device (available for both iOS and Android).
2. Open the app and log in to your account using your online banking credentials.
3. In the top left corner of the app, tap the menu icon.
4. From the dropdown menu, select “eWallet.”
5. If prompted, enter your online banking password to access your eWallet.
6. Once you’re in your eWallet, you can view your current balance and transaction history.

If this is your first time accessing your eWallet through the app, you may be asked to provide the cellphone number associated with your account. FNB will then send you a one-time PIN (OTP) to confirm your identity and ensure the security of your account.

2. Using an FNB ATM

If you don’t have access to the FNB mobile app, you can also check your eWallet balance at any FNB ATM in South Africa. Follow these steps:

1. Visit your nearest FNB ATM.
2. On the ATM screen, press the “Proceed” or “Enter” button.
3. Select “eWallet Services” from the menu options.
4. Enter the cellphone number associated with your eWallet.
5. You will receive an SMS containing a temporary ATM PIN. Input this PIN on the ATM screen to confirm your identity.
6. Once your identity is confirmed, choose the option to check your balance.

The ATM will display your current eWallet balance on the screen.

Other FNB Online Banking Services

In addition to checking your eWallet balance, FNB offers a range of online banking services to help you manage your finances more effectively. These include:

• Cellphone Banking: By dialing 120321# for personal accounts or 130321# for business accounts, you can access a variety of banking services, such as checking your account balance, buying prepaid airtime and data, and applying for loans.
• SMS Notifications: Once you register for online banking with a valid cellphone number and email address, you’ll receive SMS notifications for every transaction on your account. You can customize the timing of these notifications to suit your preferences.
• FNB Connect: This service allows customers to choose voice and data plans that fit their budget, with options like Flexi, Prepaid, Contract, Top Up, and Data packages.

Frequently Asked Questions

Can I check my FNB account balance without the app?

Yes, you can use FNB’s cellphone banking service or visit your nearest FNB branch to check your account balance.

How do I use FNB cellphone banking?

To use FNB cellphone banking, dial 120321# for personal accounts or 130321# for business accounts, and follow the prompts to access your account information.

What is FNB Connect?

FNB Connect is a service that allows customers to choose voice and data plans based on their budget, with options like Flexi, Prepaid, Contract, Top Up, and Data packages.

Conclusion

Checking your FNB eWallet balance in South Africa is a simple and convenient process, thanks to the bank’s innovative online banking services. Whether you prefer using the FNB mobile app or visiting an ATM, you can easily monitor your account balance and manage your finances on-the-go. By taking advantage of FNB’s various online banking services, you can enjoy a more seamless and efficient banking experience tailored to your specific needs.